Transforming Doctor-Patient Interactions with Mutuo Health Solutions on Who Are These Startups
Welcome to the latest episode of Who Are These Startups Podcast! In this episode, our Startup Coach sits down with Noah Crampton, the CEO of Mutuo Health Solutions, the brilliant minds behind AutoScribe. Join us as we dive into how Muto Health Solutions is leveraging AI to revolutionize the…
Welcome to the latest episode of Who Are These Startups Podcast! In this episode, our Startup Coach sits down with Noah Crampton, the CEO of Mutuo Health Solutions, the brilliant minds behind AutoScribe. Join us as we dive into how Muto Health Solutions is leveraging AI to revolutionize the healthcare industry. Discover how their innovative technology streamlines doctor-patient interactions, saves valuable time, and alleviates the administrative burden on healthcare professionals. Get inspired by Noah’s journey as a family physician turned entrepreneur, driven by a mission to solve the burnout crisis in healthcare. Don’t miss this insightful conversation packed with valuable insights and the future of healthcare.
Links:
- Mutuo Health Solutions on the web
- Mutuo Health Solutions on LinkedIn
- Mutuo Health Solutions on Facebook
- Mutuo Health Solutions on Twitter
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Mutuo Health Solutions – Who Are These Startups – Automated Transcript
SUMMARY KEYWORDS
ai, doctors, startups, toronto, technology, mutuo, market, noah, founder, solutions, scribe, product, patients, solving, healthcare, administrative tasks, business, people, application, prototype
SPEAKERS
Noah Crampton, The Startup Coach
The Startup Coach
Welcome to Who are the startups, podcast shorts featuring founder interviews of Canadian startups. Welcome back to who are the startups I am the startup coach, founder of TorontoStarts and with me today is Noah cramped and CEO of Mutuo Health Solutions and makers of auto scribe. Welcome, Noah.
Noah Crampton
Thank you.
The Startup Coach
So what does Mutuo Health Solutions do?
Noah Crampton
We have a product called Autoscribe, which is an AI based scribe technology for doctors. So you can imagine you’re at your doctor’s office, and there’s a microphone in the exam room attached to the computer in the exam room. And as the doctor is asking the patient questions, it listens to the conversation, and in real time generates a note that the doctor would normally type themselves. So it saves the doctor like up to 50% of their time on note taking, who is Mutuo Health Solutions for that just for doctors is for dentists, all health care. The nice thing about our technology is that the AI is very flexible. We built a lot of different note templates for any kind of health care provider. Right now we’re targeting, you know, the standard physicians in the community, whether they be family physicians or specialists, but any any healthcare provider can use it.
The Startup Coach
What is your startup story and what drives you?
Noah Crampton
I’m a family physician, myself, and I wanted to solve my own problem. And we knew that AI was coming up with amazing solutions to problems. And one of them that I was passionate about was how much time doctors spent doing administrative tasks that are causing a burnout crisis in health care, doctors are leaving the profession because there’s just so much paperwork that’s being dumped on them. So I started researching this area about five years ago, and I collaborated with the computer scientists from the University of Toronto, and we started to prototype how to generate this AI scribe tool, and we got really good performance. And so during the pandemic, we refined the prototype into you know, alpha, beta, and did all the privacy, security and legal stuff required and healthcare and we’ve been in the market for the last four months with, we’re now up to 10 users of our product,
The Startup Coach
and how do you define success.
Noah Crampton
So I’m here to make a big impact in healthcare, you know, certainly want to see traction with the tool, making sure that it provides value to clinicians. And my hope is that at a system level in the in the healthcare system, that auto scribe will be perceived as partly solving the burnout crisis in health care by liberating 50% of doctors time on administrative tasks for them to either, you know, see more patients if they want to increase volume and get compensated more or free up their time to spend more personal time with their families and friends so that they can have wellness and be recharged for the day with with patients. So I would define success as you know, getting to a critical mass in the market with with that solution, passionate about solving that in North America. So ideally get to a target market size, penetration of of 10% of the market.
The Startup Coach
What is the business model?
Noah Crampton
Were software as a service model business to business, basically, we sell to clinics and individual doctors, depending on who the Signing Authority is for procuring Information Technology Solutions at their organization. You know, right now, we’re on a recurring revenue model with incentives to try the product and a free trial for one month because we think the product provides so much value immediately, once it’s in someone’s workflow, that that we think we’re able to capture a lot of interest and retain those clients once once they see the value.
The Startup Coach
You are currently in the next AI program. Can you tell us about your experience with next AI.
Noah Crampton
It’s been a wonderful experience. So far. Next AI is a founders accelerator kind of program. So they provide mentorship for improving business skills and understanding as well as the technical side for AI development. So me and my two co founders who are on the technical side have been partaking in the mentorship that has both, you know, sort of classroom base, but also from the resources and advisors and experts they have access to to provide a sounding board on where our company is and what sort of strategies might be of use. So it’s still early days in the program just kicked off just about a couple of months ago. But we’re fortunate to have gotten through the first gate and we’ll be presenting our our company may 4 And fifth that venture reveal day. And hopefully we’ll be assigned to even more, you know, strategically aligned mentors to help get our product into the market even more.
The Startup Coach
As an AI founder, what is your reaction to the current call for a pause on AI development and the general fear around it?
Noah Crampton
Yeah, it’s it’s a really interesting question, because there’s been just this explosion of performance with the new large language models. Obviously, many people are familiar With chatGBT and the immediate feedback that is sort of relevant to human understanding that that technology is now providing for any language based application. And it’s become so complex in terms of what areas this can be deployed in, it can be in really any area of society of business, the economy, in terms of improving the tasks and automating the tasks that typically were done by often, you know, white collar professionals that it’s a bit concerning, because that can also be used by people with not good driving forces behind them, if they have are Maleficent. And they can automate some of the codes for hacking. And there’s just, it opens up Pandora’s Box of the applications that the new powerful technologies can enable. So right now, you can’t really put the cat back in the bag. So you really have to accept that this is out there. But what really should be happening rather than a pause is urgent assessments by government authorities about the proper appropriate regulation above the field to understand what is legal, what is ethical, what is towards the benefit of society, rather than just allow it to run free in a wild west sort of way. Because if we leave it that way, then unfortunately, that’s gonna lead to chaos.
The Startup Coach
Where can our listeners connect with you and find out more about mutual Health Solutions, and subscribe.
Noah Crampton
We are immediately available on our website, obviously, which is WW dot Mutuo health.com. And I’ll spell that and UT UO health.com. From there, you can see what we’re all about. And you can actually, if you any of your listeners want to tell their own doctors about what we’re doing that you can have the doctors actually sign up directly from our website and get going with the application right away. We’re also on social media, LinkedIn, Facebook and Twitter. You know, we’re part of the Toronto startup ecosystem. So we’re part of the Mars group or obviously next day AI, We’re based at the University of Toronto so, so we’re really around and, you know, you can email us for sure if anyone is interested to learn more, my email is Noah dot cram. And at mutuo health.com.
The Startup Coach
All those links will be in the show notes. If you missed them. Just click on the show notes in your podcast app, and all the links will be there. I really appreciate you taking the time to be part of who are the startups.
Noah Crampton
Thank you so much.
The Startup Coach
This has been Who are these startups? Find out more at who are the startups.com and check out our live events at Toronto starts.com/events
Download original transcript (.txt)
Welcome to Who Are These Startups?
podcast shorts featuring founder interviews of Canadian startups.
Welcome back to Who Are These Startups?
I am the startup coach, founder of Toronto Starts and with me today is Noah Crampton, CEO of Mutual Health Solutions and makers of Autoscribe.
Welcome Noah.
Thank you.
So what does Mutual Health Solutions do?
We have a product called Autoscribe, which is an AI based scribe technology for doctors.
So you can imagine you're at your doctor's office and there's a microphone in the exam room attached to the computer in the exam room.
And as the doctor is asking the patient questions, it lists us to the conversation and in real time generates a note that the doctor would normally type themselves.
So it saves the doctor like up to 50% of their time on note taking.
Who is Mutual Health Solutions for?
Is it just for doctors?
Is it for dentists?
All health care?
The nice thing about our technology is that the AI is very flexible.
We built a lot of different note templates for any kind of health care provider.
Right now we're targeting the standard physicians in the community, whether they be family physicians or specialists, but any health care provider can use it.
What is your startup story and what drives you?
I'm a family physician myself and I wanted to solve my own problem and we knew that AI was coming up with amazing solutions to problems and one of them that I was passionate about was how much a time doctor spent doing administrative tasks that is causing a burnout crisis in health care.
Doctors are leaving the profession because there's just so much paperwork that's being dumped on them.
So I started researching this area about five years ago and I collaborated with the computer scientists from the University of Toronto and we started to prototype how to generate this AI scribe tool and we got really good performance.
And so during the pandemic we refined the prototype into alpha beta and did all the privacy security and legal stuff required in health care and we've been in the market for the last four months with we're now up to 10 users of our product.
And how do you define success?
So I'm here to make a big impact in health care.
Certainly want to see traction with the tool, making sure that it provides value to clinicians and my hope is that at a system level in the health care system that auto scribe will be perceived as partly solving the burnout crisis in health care by liberating 50% of adopters time on administrative tasks for them to either see more patients if they want to increase volume and get compensated more or free up their time to spend more personal time with their families and friends so that they can have wellness and be recharged for the day with patients.
So I would define success as getting to a critical mass in the market with that solution.
Passionate about solving that in North America.
So ideally get to a target market size penetration of 10% of the market.
What is the business model?
We're a software as a service model, business to business.
Basically we sell to clinics and individual doctors depending on who the signing authority is for procuring information technology solutions at their organization.
You know, right now we're on a recurring revenue model with incentives to try the product in a free trial for one month because we think the product provides so much value immediately once it's in someone's workflow that we think we're able to capture a lot of interest and retain those clients once they see the value.
You are currently in the Next AI program.
Can you tell us about your experience with Next AI?
It's been a wonderful experience so far.
Next AI is a founder's accelerator kind of program.
So they provide mentorship for improving business skills and understanding as well as at the technical side for AI development.
So me and my two co-founders who are on the technical side have been partaking in the mentorship that is both, you know, sort of classroom based, but also from the resources and advisors and experts they have access to to provide a sounding board on where our company is and what sort of strategies might be of use.
So it's still early days in the program.
I just clicked kicked off just about a couple months ago, but we're fortunate to have gotten through the first gate and we'll be presenting our our company May 4th and 5th at Venture Reveal Day and hopefully we'll be assigned to even more, you know, strategically aligned mentors to help get our product into the market even more.
As an AI founder, what is your reaction to the current call for a pause on AI development and the general fear around it?
Yeah, it's a really interesting question because there's been just this explosion of performance with the new large language models.
Obviously, many people are familiar with chat GBT and the immediate feedback that is sort of relevant to human understanding that that technology is now providing for any language based application.
And it's become so complex in terms of what areas this can be deployed in.
It can be in really any area of society, of business, the economy, in terms of improving the tasks and automating the tasks that typically were done by often, you know, white collar professionals that it's a bit concerning because that can also be used by people with not good driving forces behind them if they have are Maleficent and they can automate some of the codes for hacking.
And there's just a it opens a Pandora's box of the applications that the new powerful technologies can enable.
So right now, you can't really put the cat back in the bag.
So you really have to accept that this is out there.
But what really should be happening rather than a pause is urgent assessments by government authorities about the proper appropriate regulation of the field to understand what is legal, what is ethical, what is towards the benefit of society, rather than just allow it to run free in a wild west sort of way.
Because if we leave it that way, then then unfortunately, that's going to lead to chaos.
Where could our listeners connect with you and find out more about mutual health solutions and auto scribe?
We are immediately available on our website, obviously, which is www.mutualhealth.com and I'll spell that M U T U O health.com.
From there, you can see what we're all about.
And you can actually if you any of your listeners want to tell their own doctors about what we're doing, you can have the doctors actually sign up directly from our website and get going with the application right away.
We're also on social media, LinkedIn, Facebook and Twitter.
You know, we're part of the Toronto startup ecosystem.
So we're part of the Mars group.
We're obviously a next day.
I were based at the University of Toronto.
So we're really around and you know, you can email us for sure.
If anyone is interested to learn more, my email is noa.cram@mutualhealth.com.
All those links will be in the show notes.
If you missed them, just click on the show notes in your podcast app and all the links will be there.
I really appreciate you taking the time to be part of who are these startups.
Thank you so much.
This has been Who Are These Startups?
Find out more at WhoAreTheStartups.com and check out our live events at toronto starts.com/events. (upbeat music)